John MacMillan is a well known local financial educator specializing in helping retirees preserve their assets and increase their income. He is one of those rare people whose professional experience spans the globe. In more than 25 years of providing his clients with 'platinum' customer service, he has lived in seven countries including Canada, Europe, United Kingdom, Central America, the Caribbean, 3 regions of the United States and has worked in over 40 nations.
Drawing on his vast wealth of experience of dealing with people from many different cultures and regions of the world, John has written two Customer Relation Manuals that are indispensable to anyone serving the public: The 10 Toughest Sales Calls and Customers Still Count. He has taught career development courses at two New Jersey colleges and has given scores of seminars to both public and private groups.
These two books are must haves' for anyone dealing in SALES!